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Administration

Plans

Understand the Free, Pro, and Enterprise plans and how each one is billed.

Speechmatics offers two self-serve plans, Free and Pro, plus Enterprise for contract-based usage.

  • Free. Use Speechmatics up to a monthly allowance at no cost.
  • Pro. Pay-as-you-go billing beyond the Free allowance, with volume and model training discounts.
  • Enterprise. A contract-based plan with dedicated support and deployment options beyond the cloud. See Enterprise.

Prices are not listed here. For current rates, see the Speechmatics pricing page.

Upgrade to Pro​

To upgrade from Free to Pro, add a payment card on the Billing page. See Billing.

Pro plans are billed on the first of each month for the previous month's usage. Charges are calculated to the exact second, based on the per-hour rate for each product type. Pro usage is capped at 6,000 hours per month.

Discounts​

Pro plans can access two discounts, which can be applied at the same time.

Model training discount​

Enable Model training to receive a 33% discount on your usage. Model training, also called data logging, lets Speechmatics use anonymized data to improve its models and services. You can change this setting at any time, and it applies to future usage only.

Enable Model training in Manage workspace.

Volume discount​

A 20% volume discount applies automatically to billable usage above 500 hours per month, for each Speech to Text product type (a combination of processing mode and model, such as Realtime Enhanced).

For example, if in one month you use 800 hours of Realtime Enhanced and 400 hours of Realtime Standard, you are billed as:

  • 500 hours of Realtime Enhanced at the base rate
  • 300 hours of Realtime Enhanced at the 20% discount
  • 400 hours of Realtime Standard at the base rate

Enterprise​

Enterprise is a contract-based plan for organizations that need dedicated support or deployment options beyond the cloud. It is separate from the self-serve Free and Pro plans: billing is handled through a contract rather than pay-as-you-go, with no payment card or monthly portal billing.

Enterprise includes:

  • High-touch support. Dedicated customer support, onboarding, and solutions engineering.
  • On-prem and on-device deployment. These deployment options are available only on Enterprise. See Deployments.
  • The best available discounts and early access to new features.

To discuss an Enterprise plan, contact sales.

Next steps​

  • Billing: add a payment card, and view invoices and payments.
  • Usage: track the hours that determine your charges.