Regions

Choose where Speechmatics processes your audio, and understand what is stored in each processing mode.

A region is the location where your audio is processed. Each region is reached through its own API endpoint, so the region you use is determined by the endpoint you call. For the endpoint hostnames, see supported endpoints.

Whether anything is stored in that region depends on the processing mode. See What is stored.

Available regions

The following regions are available to all customers:

• EU1 (Europe)
• US1 (United States)
• AU1 (Australia), which supports Batch only

Realtime is available in EU1 and US1. Batch is available in all three regions.

What is stored

What Speechmatics stores in a region depends on the processing mode:

• Realtime. Audio is streamed over a WebSocket and is never recorded or stored. Transcripts are streamed back as they are produced and then discarded. Processing happens in memory.
• Batch. Audio files, transcripts, and job configuration are stored for 7 days, then deleted automatically. You can delete them sooner with the API. See Delete a job.

Select a region

In the portal, use the Region selector in the top navigation. Your selection sets the region for transcription started from the portal.

When using the API, the endpoint you call determines the region. A job is created in the region of the endpoint used, and all requests relating to that job must use the same endpoint.

Use multiple regions

You can use more than one region to balance load or to fail over if one region is disrupted. Because each job belongs to the region it was created in, retrieve a job from the same region that created it.

Enterprise customers may have region arrangements set in their contract. To use a different region, contact your account manager or support.

Next steps

• Supported endpoints: the endpoint hostname for each region.
• Usage: track usage across your workspace.